LiteChat – Jack Trouble with Collaboration
Customer in Chat window cannot be understood by FusionAI. Watch after 1:00 mark for human…
Alexa – Buying New iPhone
A customer wants to buy an iPhone, so they talk to Charlie through their Amazon…
Voice – Jack Trouble
Charlie can continue a conversation you started earlier. Here customer reporting Jack trouble calls back…
LiteChat – Jack Trouble
Charlie can continue a conversation you started earlier. Here customer reporting Jack trouble logs back…
SMS – Setup TV Remote
Charlie assists a customer who needs help programming their TV remote—here, through SMS.
How To Create An App In FusionAI
Tutorial showing how to create an App in FusionAI.
Alexa – Buy iPhone 15
A customer uses Alexa to inquire about and purchase IPhone 15.
Voice – Missed Commitment
Listen closely as Charlie takes care of a low-talking customer whose commitment was missed for…
SMS & Voice – Caller ID questions
A customer interacts with Charlie via phone call and SMS seamlessly.