Taylor called in a trouble earlier and now wants to check and change the appointment. This is easy work with FusionAI. With one quick call and in a few interactions, the existing appointment can be verified and updated at will. This thing just gets better and better!
FusionAI can understand a variety of date and day formats in conversation and use them in context to set a new appointment. And the learning engine can pick up new ways to say things so we’re always getting smarter.