Charlie assists a customer who needs help programming their TV remote—here, through SMS.

Tutorial showing how to create an App in FusionAI.

A customer uses Alexa to inquire about and purchase IPhone 15.

Listen closely as Charlie takes care of a low-talking customer whose commitment was missed for a home phone service issue.

A customer interacts with Charlie via phone call and SMS seamlessly.

Watch as Charlie takes care of a customer who missed their commitment for a home phone service issue on Facebook Messenger.

A user interacts with Charlie via phone call and SMS seamlessly.

Charlie has the potential to automate multiple tedious and mundane customer service tasks that can make user experience quick and uncomplicated. Here, Mr. Robert needs help programming his TV remote. Listen as Charlie gives flawless instructions on how to program a TV remote, which can be tailored according to TV brand and type of remote.

Kathy sees a tree branch hanging on the telephone line and calls Charlie to report the problem.

Mr. Robert is facing an issue with his phone service – no dial tone. To resolve this, he activates Charlie on his iPhone to report the trouble. Charlie, equipped with extensive troubleshooting knowledge, business rules and government regulations, asks Mr. Robert the pertinent questions, conducts a test on his phone line, performs detailed analysis of